Privacy Policy

This Privacy Policy describes how Troell Cosmetic Surgery (“we,” “us,” or “our”) collects, uses, shares, and protects information obtained from visitors to our website at drtroell.com and individuals who interact with our practice. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide to us when you request a consultation, complete a contact form, subscribe to communications, or otherwise interact with our website. This may include your name, email address, phone number, mailing address, date of birth, and information about the procedures you are interested in. We may also collect health-related information that you share with us during consultations or through patient intake forms.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies, web beacons, and similar tracking technologies.

How We Use Information

We use the information we collect to respond to your inquiries, schedule consultations, provide medical services, process payments, and communicate with you about your care. We also use this information to improve our website, personalize your experience, send promotional communications (where you have opted in), and comply with legal and regulatory obligations.

We may use aggregated, de-identified data for analytics purposes to understand how visitors use our website and to improve our services. This aggregated data does not identify any individual.

How We Share Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided that those parties agree to keep your information confidential. These service providers may include payment processors, email marketing platforms, appointment scheduling systems, and website analytics providers.

We may also disclose your information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Cookies & Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. We use Google Analytics and similar tools to collect aggregated usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

SMS Privacy

If you opt in to receive SMS or text messages from Troell Cosmetic Surgery, we will use your phone number to send appointment reminders, promotional offers, and practice updates. Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. We do not share your phone number or SMS opt-in data with third parties for their marketing purposes.

Your Choices & Rights

You have the right to access, correct, or request deletion of your personal information. You may opt out of promotional email communications at any time by using the unsubscribe link in our emails or by contacting us directly. Nevada residents may submit a request to opt out of the sale of covered information as defined under Nevada law, although we do not currently sell personal information as defined by applicable law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Medical records are retained in accordance with applicable state and federal regulations.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us so that we can promptly delete such information.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Troell Cosmetic Surgery
5375 S Fort Apache Rd #101
Las Vegas, NV 89148
Phone: (725) 302-8159
Email: Hello@drtroell.com